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Shipping & Returns

 Door to door shipping. ALL order FREE shipping

*How can I trace my order?

Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you could trace your order.Most our items will ship by EMS/DHL .You may track the tracking number here :  http://www.ems.com.cn/english.html

*How Long Will It Take To Delivery?

Total delivery time is composed of two parts. The first part is the processing time.This is the time from when your payment is received to when we gather up all the items and pack them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 5-15 days.

* Are the packages insured?

Shipping with couriers is insured and trackable online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery. We offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will reship your order immediately.

*Can I ship by UPS,DHL or TNT?

Yes,if you went ship by TNT,UPS.DHL,please contact us.The premise is the goods you ordered should be over 21kgs,need 30+ pieces.

Contact Email: sales@jordan-shoes.us

*How Do I Save On Shipping?

Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item shipping cost could be minimized. And if you buy more at a time,you will get more cut on shipping cost.

 

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